We do deliver worldwide however if your country is not
on the drop down list, do please contact us for details on
how to place your order.
Postal prices have and continue to be greatly affected by world events.
Please be assured we are always looking for better options in both cost and service for you.
However our copies do come in at
over 1kg each
which is also reflected in the shipping costs.
If you would prefer to have your parcel sent via courier service,
please email us at
the-octunnumi@the-octunnumi.com.
Please ensure you have your ordered delivered to a safe place.
Items once delivered to the address on the order are the responsibility of the recipient.
Understanding your delivery notifications.
Please be aware that 'Processing' does not mean dispatched.
It does mean that your order is in
the system and our fulfillment team are in the process
of collating your item/s.
It may take some time before there appears
to be any movement on your order, especially in the
case of any new releases.
As soon as your items are ready they will be moved to shipped.
This does not mean they have been delivered.
What this does mean is that your order is now with our logistics team and is being made ready for collection by the delivery service
responsible for bringing your order to you.
As soon as your item has been marked as shipped it will be passed to your delivery service who will then scan the barcode that
contains your tracking number.
This in turn will then appear on your Track Your Package page for you to be able to follow its progress – it can take a while for a tracking number to show.
We strongly advise that once you have your tracking number you keep an eye on its journey as any issues are better dealt with in real time than at a later date.
Please know that it is our intention to have your order delivered to you in a timely fashion and in good order. If there are any problems, we are of course always here at The Octunnumi to help with any issues that you may have but we do only have access to the same
information that you do.
It is only by contacting the relevant delivery service that we can gather any further information regarding your package.
Should you have any questions regarding your order, do please feel free to contact us via the connect page here on our site, quoting your order number in the header.
We would also ask that you take the time to check your order details as when it has shipped we cannot make any amendments to the delivery details.
Please note that multiple item orders will be despatched according to the
longest time frame stated.
Wishing you the absolute best of everything always.